Billing, Cancellation & Refund Policy

FanGrid Premium is offered on monthly and annual plans at the price shown during checkout. Stripe processes payments. Subscriptions renew automatically at the end of each billing period unless canceled before the renewal date. Applicable taxes may be added where required.

Sign in, open Account, and choose Manage Or Cancel Premium to open Stripe billing. Cancellation stops the next renewal. Premium access continues through the end of the period already paid. Closing a FanGrid account does not replace canceling an active Stripe subscription, so cancel Premium first.

Subscription charges are generally nonrefundable and partial billing periods are not prorated, except where required by law. FanGrid will review duplicate charges, technical billing errors, and other exceptional circumstances. Submit a request within seven days of the charge so it can be investigated promptly.

You may change available plans through Stripe billing. If FanGrid changes a recurring price, affected subscribers will receive notice before the new price applies to a future renewal.

For a billing problem, use Contact Us and choose Account or billing. Include the account email, charge date, and last four digits shown on the payment method. Do not send a full card number or password.